1. Free Shipping Worldwide:

We are delighted to offer free shipping on all orders to customers worldwide. No minimum order value is required to avail of this offer.

2. Shipping Time:

The shipping time for orders varies between 5 to 19 days, depending on the destination country. Please note that these timeframes are estimated and may vary due to factors beyond our control, such as customs clearance or unforeseen delays in the shipping process.

3. Order Processing:

Once you place an order, our team will process it within 1-3 business days. During this time, we will verify the availability of the products and prepare them for shipment.

4. Shipment Tracking:

For your convenience, we provide shipment tracking for all orders. Once your order has been shipped, you will receive a confirmation email containing the tracking information. You can use this information to track the status of your shipment throughout the delivery process.

5. International Customs and Duties:

Please be aware that international orders may be subject to customs duties, taxes, or other import fees imposed by the destination country. These additional charges, if applicable, are the responsibility of the customer. We recommend checking with your local customs office for more information on potential customs fees before placing an order.

6. Address Accuracy:

Customers are responsible for providing accurate shipping information. In case of an incorrect or incomplete address, we cannot guarantee timely delivery, and any additional costs incurred due to address errors will be the responsibility of the customer.

7. Shipping Carriers:

We partner with reliable shipping carriers to ensure prompt and safe delivery of your orders. The carrier used for your shipment will depend on the destination and package size.

8. Delivery Issues:

If you encounter any issues with the delivery of your order, please contact our customer support team at valerioveneto3@gmail.com, and we will be happy to assist you in resolving the matter.

9. Order Tracking and Inquiries:

If you have any questions or concerns regarding your order, shipping status, or delivery, please don't hesitate to reach out to our customer support team at valerioveneto3@gmail.com.

10. Holiday Shipping:

During peak holiday seasons, delivery times may be extended due to increased shipping volumes and carrier limitations. We recommend placing orders in advance to ensure timely delivery during these periods.